Frequently Asked Questions
Everything you need to know about shopping with The Nue Co.
How long does shipping take?
Standard domestic orders typically arrive within 3-5 business days. International shipping varies by location but generally takes 7-14 business days.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Returns are free for domestic customers.
How do I find the right size?
Each product page includes a detailed size guide with specific measurements. If you are between sizes, we recommend sizing up for a more relaxed fit.
Are your materials sustainably sourced?
Yes, we prioritize ethical manufacturing and use high-quality, sustainable fabrics including organic cotton and recycled polyester across our collections.
Can I modify or cancel my order after it's placed?
Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of placement by contacting our support team.
Which payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.